• Closed-circuit television (CCTV)

    Closed-circuit television (CCTV), also known as video surveillance, is the use of video cameras to transmit a signal to a specific place, on a limited set of monitors. It differs from broadcast television in that the signal is not openly transmitted, though it may employ point to point (P2P), point to multipoint, or mesh wireless links. Call to action
  • Automated teller machine

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QRT SOW


A. Incident management.
A.1:- A person deputed for the job has to be available for a cluster of 5-10 ATM sites within a radius of 8-10 Kms. He shall reach the ATM site immediately in case asked for. (TAT 15 Min,)
A.2:- A person should be equipped with a whistle in-case he observes any issues at a site, this will work to get attention of people performing the activity at the same time people present around the ATM.
A.3:- While he performs the QRT job, he needs to ensure that he contacts the control room center and report any damaged assets including the ones belonging to Client system.
A.4:- QRT is expected to take snaps of any site where the control room has reported an incident (burglary/fire/assets missing or damaged and provide it to the area in-charge. The same needs to be sent via phone/email to the supervisors at Client.
A.5:- Each QRT managing his area should have the number of the local fire station, Police station and Ambulance Services numbers for informing respective dept. when an incident occurs during his presence or if instructed by the control room center at Client.
B. Twice Housekeeping at site.
B.1:- Housekeeping should be done twice in a day. Ensure sweeping and mobbing floor with floor cleaner and water, empting dustbin after each housekeeping activity.
B.2:- Cleaning glass surface using water and suitable cleaning material with free glass cloth. Surface cleaning of listed material (ATM machine / AC units / Signage’s / Poster frames / writing ledge, VSAT IDU, VSS UNIT, UPS)
B.3:- Housekeeper has to perform deep cleaning once in a month, and a register to be maintained in this regard. (Deep cleaning involve Backroom cleaning, Signage board and loli pop signage board).
C. Shutter opening/closing.
C.1:- Morning shutter should be opened by 05:00 - 06:00 am. And in evening Shutter should be shut down between 10:00 pm - 11:00pm